When you create your B4iGO account, you will not be asked for any credit or debit card information, but at the end of the trial period, or when you decide to signup and become a paying customer, you will be asked to provide credit / debit card information, including your billing address. The credit / debit card information will be sent to our payment processor. We will store the last 4 digits of your card, as well as your billing address and billing history. We do this for internal accounting and auditing purposes, as well as to provide you with customer service, should you contact us with any enquires in the future as well as facilitating our continued billing processing while you are a B4iGO customer.

We capture what functionality in the B4iGO product you use and how often, this is to help us provide you with a better user experience by improving those aspect of the platform which you access the most. We keep the history of those interactions, as long as you are a customer of B4iGO + 30 days afterwards, should you ever cancel.

We log and track the full IP address used at the time of account creation, and retain that data, as well as any different IP addresses used subsequently when logging in. We do this so for security purposes, to mitigate and limit potential spam and cyber attacks. We keep retain this data while you are a customer of B4iGO + 30 days after cancellation.

We gather data about your browsing activity to be used for analytics and statistical purposes like conversion rate testing and experimenting with new product designs. This can include your browser and operating system versions, IP address, web pages you visited and how long it took to load, and which website referred you to us. If you have an account and are signed in, this web analytics data is connected to your IP address and user account until you deactivate the account.

At B4iGO , we maintain a record of all email communication that you send us for reference in case you need assistance in the future. This also includes your email address to ensure we have all relevant information. Additionally, any information you provide voluntarily such as survey responses will be securely stored. If we request a customer interview, we will ask for your consent before recording the conversation for future use.

At B4iGO , our aim our aim is to apply the same rights to all our customers, regardless of their location. Some of these rights include:

(a) Right to Know. You have the right to know what personal information we have collected and hold on you.
(b) Right of Access. This includes your right to access the personal information we gather about you, and your right to obtain information about the sharing, storage, security and processing of that information.
(c) Right to Correction. You have the right to request correction of your personal information.
(d) Right to Erasure / “To Be Forgotten”. This is your right to request, subject to certain limitations under applicable law, that your personal information be erased from our possession and, by extension, from all of our service providers.
(e) Right to Complain. You have the right to make a complaint regarding our handling of your personal information with the appropriate supervisory authority.
(f) Right to Object. You have the right, in certain situations, to object to how or why your personal information is processed.
(g) Right to Portability. You have the right to receive the personal information we have about you and the right to transmit it to another party.