B4iGO Terms of Use

Last updated: 31 March, 2023
Firstly some definitions!
“Company”, “services”, “platform”, “we”, “our”, “customer” “you”, “your” or “us” in this document, is B4iGO.

“Company” means B4iGO as a registered business entity.

“Services”, “B4iGO” or “platform” means the product B4iGO, and includes all current, future and past versions and includes all delivery platforms (Web browser, desktop application, mobile application, mobile browser, ablet application, tablet browser or, any other current or future format).

“Customer”, “You” or “your”, means the people or organizations that own an account on B4iGO.

“Administrator”, means someone who has administrative rights on board that “they” have created or have been afforded administrative privileges by another B4iGO account holder on board created by another B4iGO account holder.

We may update these Terms of Service in the future. Typically, these changes have been to clarify some of these terms by linking to an expanded related policy. Whenever we make a significant change to our policies, we will refresh the date at the top of this page and take any other appropriate steps to notify account holders.

When you use our B4iGO or any other related Services, now or in the future, you are agreeing to the latest Terms of Service. And it is applicable to the existing version of B4iGO and its features and any upgrades, enhancements or new services that are released in the future. We reserve the right to not exercise or enforce any right or provision of the Terms of Service at any time, but where this occurs, it will and does not constitute as a waiver of such rights or provision. These terms do contain a limitation of our liability.

If you violate any of the terms, we may terminate your account, though we see this is a last resort, except in those circumstances where you are using B4iGO as a platform for the storage, viewing and dissemination of illegal material or, material that goes against Company policy.

Account Terms

1. You are responsible for maintaining the security of your account and password. The Company cannot and will not be liable for any loss or damage from your failure to comply with this security obligation. We recommend users set up (the two-factor authentication, which if not done at initial account setup, can be accessed and activated via the User Profile section of your account) for added security.
2. You may not use the Services for any purpose outlined in the B4iGO User Restriction Policy
3. You are responsible for all content posted and activity that occurs under your account. That includes content posted by others who either:
(a) have access to your login credentials
(b)have their own logins under your account or
(c) post data, links attachments or images to a “Board” that you have created or are an “Administrator” of.
4. You must be a human. Accounts registered by “bots” or other automated methods are not permitted.

Payment, Refunds, and Plan Changes

1. If you are using B4iGO during the trial period: we do not ask you for your credit card and — just like for customers who pay for our Services — we do not sell your data.
2. For the free trial, we explain the length of trial when you sign up. After the trial period, you need to pay in advance to keep using the Service. If you do not pay, we will freeze your account and it will be inaccessible until you make payment. If your account has been frozen for more than 30 days, we will queue it up for auto-cancellation. See our Cancellation Policy for more details on closing your account and refunds.
3. If you are upgrading from a trial plan to a paid plan, we will charge your card immediately and your billing cycle starts on the day of upgrade
4. All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities. Where required, we will collect those taxes on behalf of the taxing authority and remit those taxes to taxing authorities. See our Taxes Policy for more details. Otherwise, you are responsible for payment of all taxes, levies, or duties.

Cancellation and Termination

1. You are solely responsible for properly closing your B4iGO account. If you need help closing your account, you can always contact us through support@b4igo.ai.
2. Your content will be accessible from B4iGO for a perior Cancellation and Terminationd of days upon account cancellation. After 30 days, all content will be permanently deleted from active systems and databases. We cannot recover this information once it has been permanently deleted. If you want to export any data before your account is closed, you may do so via the “Export” functionality found on each “Board” that you have created.
3. If you cancel your service (close your account) before the end of the current billing cycle, your cancellation will be immediately effective, and you will not be charged again. We do not provide a prorated refund for unused time in the last billing period. Please refer to our Cancellation & Refund Policy for more information.
4. We reserve the right to be able to suspend or close your account and refuse current or future uses of any current or future services for any reason, at any time. Where we take this action, any content that you have uploaded onto B4iGO will be forfeited and relinquished by you, and will be deleted from our servers and databases. We also reserve the right to refuse services to anyone at any time, for any reason. This sort of action is not something we would like to do and would only be done in the event of a violation of our Restrictions Policy.
5. Any threats or abuse of another person, other B4iGO customers / account holders, B4iGO staff members, or any other guests on the platform will not be tolerated. Anyone threatening or instigating verbal, physical, written, or any other forms of abuse will find their account is terminated.
6. Verbal, physical, written or other abuse (including threats of abuse or retribution) of Company employee or officer will result in immediate account termination.

Cancellation and Termination

1. Sometimes it becomes technically impossible to continue a feature or we redesign a part of our Services because we think it could be better or we decide to close new signups of a product. We reserve the right at any time to modify or discontinue, temporarily or permanently, any part of our Services with or without notice.
2. Sometimes we change the pricing structure of B4iGO and its services. Because we don’t believe in tiers, we endeavour to keep any price increases to a minimum, but where we do so, we will give at least 30 days’ notice and will notify you via the email address on record. We may also post a notice about changes on our websites with a description of the price update and the reason.

Uptime, Security, and Privacy

1. Your use of the Services provided is at your sole risk. We provide these Services on an “as is” and “as available” basis. We do not offer service-level agreements.
2. We reserve the right to temporarily disable your account if your usage significantly exceeds the average usage of other customers of B4iGO. We will reach out to the account owner before taking any action except in rare cases where the level of use may negatively impact the performance of the Service for other customers.
3. When you use B4iGO or any futures related services, you entrust us with your data. You agree that B4iGO may process your data as described in our Privacy Policy and for no other purpose. We may need to access your data for the following reasons:

(a) To help you with support requests you make. We’ll ask for express consent before accessing your account.
(b) To safeguard B4iGO. We’ll look at logs and metadata as part of our work to ensure the security of your data and the Services as a whole. When required, we may also access an account as part of any investigation to abuse of the system or complaint by one customer against another.

4. B4iGO operates and complies with the E.U’s GDPR regulations for all its customers, regardless of where those customers live. This means that we do not share your data with any third party, except for payment processing, without your express consent (and except for payment processing, we do not that we share data anyway!), and at any time, you can contact B4iGO support to find out what data we may hold on you, either as a current account holder, or as a previous account holder. You can find information on the latest GDPR regulations and guidelines here:
https://eur-lex.europa.eu/legal-content/EN/TXT/HTML/?uri=CELEX:32016R0679&from=EN

Features and Bugs

At B4iGO, we take the time and dedication to craft our services based on our own experience and the feedback we receive from customers. Unfortunately, we can’t please everyone; no matter how much we wish we could. With that in mind, we do not guarantee that our services will meet all your individual needs and expectations. We thoroughly test all of our functionality before the next release, but like everything else in life, sometimes things slip through. Bugs that impact security and privacy are our highest priority, then functional fixes and new functionality after that.

Services Adaptations and API Terms

You understand and agree that we are not responsible for any losses or damages that may arise from your use of the API or third-party products that access data via the API. Additionally, third-party applications may not use the API if the functionality of the API is part of an application that monitors or records a service user's activity, other than time tracking, both inside and outside the applications.
The Company reserves the right to determine if an integration service violates this rule, and any third-party that has built and deployed an integration for the purpose of remote user surveillance will be required to remove that integration. Abuse or excessively frequent requests to the services via the API may result in the suspension of your account's access to the API. The Company reserves the right to determine abuse or excessive usage of the API and may cut off access without prior notice if API usage creates or could potentially create downtime.
Where a third-party has created an integration to between B4iGO and their services, we are not liable or accountable for any of these third-party integrations.

Liability

This is not something that anyone likes to discuss but discuss we must! Here’s is what the Company is not liable for: The Company is not liable to you or any third party for any indirect, incidental, lost profits, special, consequential, punitive, or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses due to:
1. Using or not being able to use B4iGO or any of its Services.
2. The cost of getting substitute goods or services as a result of goods, data, information, or services bought or obtained or messages received or transactions entered into through or from the Services.
3. Unauthorized access to or alteration of transmissions or data (statements or conduct of any third party on the Service.) or any other matter related to this Terms of Service or the Services, whether as a breach of contract, tort (including negligence whether active or passive), or any other theory of liability.